Refund policy
We have a no return policy, which means you have no option after receiving your item to request a return.
You can always contact us for any concerns or questions at via email at shopkarliorganics@gmail.com.
Damages and issues
Please inspect your order upon reception and contact and file a report with USPS immediately if the item is defective, damaged or if you receive the wrong item, contact us via email so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on gift cards.
Exchanges
We have a no exchange policy. which means you have no option after receiving your item to request an exchange.